Challenge:
An eyewear manufacturer with a strong market presence faced growing misalignment between its organizational structure, global supply chain, and strategic goals. Despite its scale, inefficiencies and disconnects in the supply chain were hindering performance and limiting the company’s ability to execute on its broader vision.
Approach:
To address this, Work Excellence partnered with the company to realign its supply chain and organizational structure. The initiative began with:
-Establishing a global core team tasked with assessing the current work system and identifying inefficiencies.
-Applying the Work Excellence Method to guide a full restructuring of the supply chain’s operating model.
– Facilitating strategic dialogue between operations and leadership to ensure alignment across regions.
Solution:
Through a series of collaborative workshops, the team:
01.
Redesigned the global work system, mapping processes to better support the company’s strategic objectives.
02.
Developed a new organizational structure, clearly defining roles, responsibilities, and reporting lines.
03.
Connected operational silos, encouraging transparency and connection across global teams.
04.
Created systems to track performance metrics and cost drivers, ensuring sustainability and accountability.
Results: The transformation led to significant organizational and operational improvements:
Improved workflow clarity and accountability across the global supply chain.
Enhanced communication and collaboration between cross-functional, multinational teams.
Notable cost savings and uplift in key performance metrics, driven by increased
efficiency.
Organizational structure fully aligned with the new work system and strategic
goals.
Key Takeaway
This case highlights the power of the Work Excellence Method in transforming a global
supply chain. By restructuring both the work system and organizational hierarchy, the
eyewear manufacturer not only achieved operational alignment and cost efficiency
but also laid the groundwork for scalable global collaboration. This transformation
now serves as a model for manufacturing excellence across the industry.